Mexico Leads Regional Bank Fraud Complaints

Mexico logged 11.213 billion pesos in claims over possible bank fraud in the first half of 2026, according to data from the Condusef Financial Entities Bureau cited by Expansión. Across the region, coverage again focused on phishing, identity theft and verification codes, with alerts issued in Peru, Colombia, Paraguay and the Dominican Republic.

What happened in Mexico?

In Mexico, bank customers filed 11.213 billion pesos in claims over possible fraud in the first half of 2026, according to Expansión's reporting. El Tiempo MX added that there were 2.52 million bank complaints over possible fraud during that period, up 4.64% year over year.

The same report said claims tied to possible identity theft rose from 15,707 to 18,663 cases, an increase of 18.8%. It also mentioned QRishing as a tactic used to direct users to malicious pages.

What alerts were reported elsewhere in the region?

In Peru, one news report said the country is again leading the phishing ranking and recalled the SBS recommendation not to open links received through suspicious messages and to verify alerts through official channels. In Paraguay, Banco Basa shared guidance to prevent fraud and scams, including not sharing passwords, PINs or security codes, and not accessing digital banking through links received by message or social media.

In Colombia, one report cited the Financial Superintendence in recommending that users not share passwords or codes received by cell phone, email or inside the financial app. Another note, about an alert from Banco de Bogotá, described calls that appear to come from the bank and advised against opening links sent by SMS or WhatsApp after a suspicious call.

Red+ also reported that Bancolombia warned customers about phishing messages designed to impersonate a company or institution and steal user information. In Tijuana, the Municipal Secretariat of Public Security and Citizen Protection warned, according to Debate, about bank fraud schemes that use voice cloning with artificial intelligence and personalized messages to impersonate relatives, authorities or banks in order to obtain data or money.

What do the indicators show in the Dominican Republic?

In the Dominican Republic, CONVEN reported that 14.2% of digital account creation attempts were suspected of fraud in the first half of the year. In addition, 5.3% of logins and 12.6% of financial transactions were also flagged as suspicious, signaling sustained pressure on digital access and operations.