Chile: Certisign Adds Biometrics to Fight Fraud

Certisign has entered Chile with fraud prevention tools aimed at the financial sector, at a time when the Investigations Police, or PDI, has warned that artificial intelligence is making cyberattacks more effective in the country, according to coverage attributed to Marcelo Wong, the national head of cybercrime. The company says its offering is designed to address identity fraud, document misuse, document forgery, and customer impersonation in fully digital processes.

What does Certisign offer in Chile?

Certisign combines facial biometrics, 3D liveness detection, document analysis, OCR, information cross-checking, and NFC reading of documents when available. The company presented that package as part of its Chilean market entry, with a focus on financial institutions that operate under strict identity verification requirements.

The offer is centered on preventing third parties from posing as real customers during onboarding or remote verification. It also aims to reduce the use of altered or recycled documents in digital procedures, a threat the company itself placed among the main concerns facing Chile's financial sector.

What did the PDI say about AI use?

News coverage attributed to Marcelo Wong, the PDI's national head of cybercrime, said artificial intelligence is making cyberattacks easier and more sophisticated in Chile. In that same reporting, he was also credited with identifying internet scams and unlawful access to systems and data as some of the country's main cybercrime offenses.

Another report quoted him as saying AI can improve phishing with hyper-personalized messages and enable impersonation through deepfakes, even during real-time video calls. The same coverage also said he warned about the risk of connecting AI tools to email accounts, databases, or other sensitive resources, because they could manipulate instructions and trigger disclosure of information or actions that were not intended.

Together, the two reports point to a clear issue for Chile's financial market: identity verification is no longer just an operational step, it is a defense against more sophisticated fraud, with AI at the center of the deceptive techniques reported by the PDI.